The business challenge
Leads live in inboxes, spreadsheets and chat threads. Handoffs are informal, follow-up is inconsistent, and nobody can see the current status of an inquiry without asking around.
How AKTECH approaches it
AKTECH designs CRM workflows around how the team actually sells: intake, qualification, assignment, notes and next actions. We connect the website, WhatsApp and internal tools only where that connection is useful.
Capabilities
- • Lead capture from website and other agreed channels
- • Qualification fields and owner assignment
- • Pipeline stages that match the sales process
- • Activity history and follow-up reminders
- • Role-based access for sales and management
Business benefits
- • Inquiries have an owner and a next step
- • Fewer lost or duplicated conversations
- • Reporting that reflects the real pipeline, not a generic template
Relevant technologies
Next.js · Node.js · PostgreSQL · REST APIs
Related services: CRM & Business Systems